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INTERNATIONAL DELIVERY INFORMATION

Masasandalyen Furniture offers affordable furniture delivered worldwide with guaranteed and insured service through our partner logistics companies. Shipping fees for international orders are the responsibility of the customer and must be requested before the product is shipped.

To get precise shipping costs and details for other countries, please contact our sales representatives or reach us via:

• Email: info@masasandalyen.com, masasandalyen@hotmail.com
• WhatsApp: +90 530 711 4316

Provide us with the names of the products, your complete address, and postal code to receive detailed information.

You can place your orders from all countries at: www.masasandalyen.com

FREQUENTLY ASKED QUESTIONS

• Do prices change? All purchases are subject to the discounted prices listed on our site as Havele/EFT. Prices do not change. Product prices are converted from Turkish Lira to USD or EUR based on the current exchange rate on the day of purchase.

• Can you deliver furniture to our home? Products are delivered to the doorstep only. Assembly and additional transportation services are not included.

• How long will it take to deliver my order? The furniture production process takes up to 7-15 business days. After that, it is handed over to the most suitable and insured logistics company for delivery to your country. The maximum delivery time is 15-20 business days.

• How can I make a payment? Payments can be securely made through our website using a credit card or bank transfer.

• Do I need to pay the full amount to place an order? You can place an order by paying 50% of the total amount upfront. The remaining balance can be paid when the products are handed over to the shipping company. Product images will be sent to you via WhatsApp or email.

• How are shipping costs calculated? Our partner logistics companies provide the most cost-effective shipping rates based on wholesale pricing. Contact us with the product details, and we will calculate the shipping cost based on dimensions and weight.

  Our logistics partners handle all-inclusive services, including domestic customs, international customs, foreign taxes, insurance, and shipping fees. No additional charges will be requested.

• Can the furniture be damaged during shipping? We use double-layer packaging for all furniture shipped internationally and offer insured shipping to minimize the risk of damage.

For precise shipping costs, please make sure to request detailed information.